8 February 2012
Last updated at 19:15
Irene Edwards waited nearly two hours for an ambulance to arrive at her house
An 86-year-old woman had to wait nearly two hours for an ambulance - despite living opposite a major Essex hospital.
Irene Edwards fell and lay undiscovered for 21 hours at her home in Rectory Wood, near the Princess Alexandra Hospital in Harlow.
Relatives dialled
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