6 January 2012
Last updated at 13:49
The family said they are worse off financially since Nathaniel was born
A couple from Barrowford, who need to keep their heating on 24-hours a day because of their son's disability, have said trying to get help to pay their heating bills is "a minefield".
Vicki and Heath McDonald-Noble's four-year-old son Nathaniel has a condition that means he
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